Client Services

Contracts & Client Management

A dedicated back-office suite for teams that sell recurring services to clients (compliance, filings, retainers), covering the full client → agreement → delivery → reporting lifecycle.

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What's Included

Everything under Contracts & Client Management.

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Clients — company directory with GST/PAN, industry, contacts, headcount, onboarding date & per-client visibility restrictions

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Services — master catalogue of sellable services, each with activity/deliverable checklists and standard SLA days

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Agreements — auto-numbered contracts with billing cycle, contract value, relationship manager, service owner & bundled pricing

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Compliance Board — monthly dashboard of every agreement's delivery status, with checklist gating & full audit history

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Compliance Tasks — flat, filterable task list across all agreements with due dates and completion KPIs

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Maker-Checker Approval — a second reviewer must approve or reject completed work before it counts as done

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Contract Reports — Overdue Tasks, SLA Compliance, User Workload, Agreement Expiry (30/60/90-day) & Revenue by Client

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